Privacy Policy — FDS AI Studio

FDS AI Studio ("FDS AI Studio", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share, and safeguard information when you visit our website https://fdsaistudio.com/, engage our services, or interact with us through any communication channel.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

a. Information You Provide Directly

We collect information you voluntarily share with us, including:

Name, email address, phone number, business name, and designation
Billing information, GSTIN, and address details for invoicing
Project briefs, brand assets, content, and other materials shared during service delivery
Messages or queries submitted through contact forms, WhatsApp, email, or social media

b. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address, browser type, operating system, and device information
Pages visited, time spent on pages, referring URLs, and click-through behavior
Cookies and similar tracking technologies (see Section 6)

c. Information from Third Parties

We may receive information about you from third-party platforms such as Google, Meta (Facebook/Instagram), LinkedIn, and analytics providers when you interact with our content or ads on those platforms.

2. How We Use Your Information

We use collected information for the following purposes:

To deliver, maintain, and improve our services
To process payments, generate invoices, and fulfill contractual obligations
To respond to inquiries, support requests, and customer communications
To send service-related updates, proposals, and project communication
To send marketing communications, newsletters, and promotional content (with your consent)
To analyze website usage and improve user experience
To comply with legal obligations and enforce our terms

3. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds: your consent, performance of a contract, compliance with legal obligations, or our legitimate business interests.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information only in the following limited circumstances:

With trusted service providers (e.g., hosting, email, analytics, payment processors such as Razorpay) who assist us in operating our business
With professional advisors such as lawyers, accountants, and auditors
When required by law, court order, or government regulation
In connection with a merger, acquisition, or sale of business assets, with appropriate safeguards
With your explicit consent

5. Payment Information

All payment transactions are processed through secure, PCI-DSS-compliant payment gateways including Razorpay. We do not store your full credit/debit card details, UPI credentials, or net banking passwords on our servers. Payment information is handled directly by the respective payment gateway in accordance with their own privacy and security policies.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and personalize content. You can control or disable cookies through your browser settings; however, this may affect website functionality.

We may use third-party analytics tools such as Google Analytics, Meta Pixel, and similar services to understand how users interact with our website.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typical retention period for client and transactional data is 7 years as per Indian financial and tax record requirements.

8. Data Security

We implement reasonable physical, technical, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Subject to applicable laws, you have the following rights regarding your personal information:

Right to access the personal information we hold about you
Right to correction of inaccurate or incomplete information
Right to deletion of your personal information (subject to legal retention requirements)
Right to withdraw consent for marketing communications at any time
Right to data portability where applicable
Right to lodge a complaint with the relevant data protection authority

To exercise any of these rights, please contact us at Manish@fds.co.in.

10. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before sharing any personal information.

11. Children's Privacy

Our services are intended for business customers and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

13. Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.